The product is NEW (open box). Retail box has cosmetic damage.
The TOTO washlet S550e is the latest and greatest seat from the global industry leading TOTO. Built with the same great quality and design as its predecessors, the TOTO S550e washlet comes with a bit of a twist. The S550e is available in two new designs for its lid, the contemporary and the classic. The remote control is also updated with a touch pad style and features radio sensory frequency. They are only available in the Elongated size at this time.
The TOTO S550e washlet is different from the S500e washlet in that it includes the automatic opening/closing lid and LED nightlight features. It is otherwise identical.